M5MT5 Broker Setup

Broker technology resource

A practical prop-firm setup checklist

Launching a prop evaluation business involves product design, clear trader contracts, platform controls, payments, operational staffing and legal review.

Request a topic-specific implementation proposal →

Our Prop CRM pricing: Starter $1,000/month · Standard $2,000/month · Enterprise custom quote. Setup $1,000; additional platform connections $250 each under written terms. Full pricing and comparison below →

At a glance

Key decisions covered in this guide

Use these topic-specific checks to evaluate the requirements and evidence before choosing a vendor or launch approach. The information is educational and does not replace jurisdiction-specific legal advice.

  1. Define a sustainable challenge product
  2. Build the platform and customer lifecycle
  3. Test payments, disputes and operations
  4. Run controlled acceptance before launch
  5. Acceptance before customer onboarding

Define a sustainable challenge product

Set comprehensible rules, evaluation stages, permitted strategies, loss calculations and payout processes; simulate business economics under different pass rates.

Build the platform and customer lifecycle

Connect account provisioning, trading access, CRM, KYC, evaluation dashboards, rule engines and helpdesk with end-to-end auditability.

Test payments, disputes and operations

Validate payment collection, chargebacks, refund policies, account suspensions, payout approval controls and support escalation.

Run controlled acceptance before launch

Use realistic simulated accounts to verify price data, latency, rule edge cases, daily reset behavior and permission isolation.

Acceptance before customer onboarding

Run end-to-end tests from payment through identity checks, account allocation, price feeds, challenge progress, breach disputes and payout review. Include duplicate payment notifications, delayed trade reports, support escalation and account resets. Record inputs, expected results and observed decisions. Model platform, data, payment, refunds and support costs under several pass-rate assumptions, and obtain jurisdiction-specific legal review before promoting a paid evaluation product.

Explore the full prop trading platform, 30+ feature matrix and published TRADE OS package pricing →

Prop firm technology buyer checklist

Budget the challenge engine, trader lifecycle and payouts together.

Compare challenge software only after defining the contractual evaluation model, risk rules, platform access, payment terms and operational controls.

Complete quote

List CRM, trader dashboard, challenge engine, platform connectors, hosting, market data where relevant, KYC, payment processing and payout review separately.

Rule accuracy

Test balance/equity drawdown, timezone reset, commissions, open trades, delayed prices, breaches and disputes with fixed sample inputs.

Payments and auditability

Reproduce failed or duplicate payment callbacks, chargebacks, refunds, rule-version changes and payout approvals without rewriting history.

Recurring economics

Model challenge volumes, support, refunds, fraud screening, ongoing integrations, migration and exit costs. Do not imply guaranteed trader payouts or regulatory permission.

Buyer evaluation framework only; not a statement of regulatory approval, official platform price, vendor ranking or guaranteed delivery.

Broker technology products and services

Select what you want to buy — and see what is included

We provide software, integration and brokerage implementation services. Commercial prices depend on your legal entity, user volume, platforms and vendors. There are no invented package fees or guaranteed software licences. Get a written quote for your exact scope.

Platform

MT5 Broker Main-Platform Setup

Separate $15,000 company/document + MetaQuotes application support service, alongside industry-reported 2026 MT5 Entry $10,000/mo, Standard $15,000/mo and Enterprise contract pricing; licensed rights and vendor terms must be verified.

Scope includes

  • Main-platform application and vendor scope review
  • Server and access architecture planning
  • Liquidity bridge and symbol mapping
  • Operational handover and launch acceptance

Separately billed / excluded

  • Any MetaQuotes or external provider rights/fees not expressly granted in the signed order
  • Regulatory authorizations, liquidity collateral and external hosting

$15,000 company/application support (our service) · MT5 Entry $10,000/mo, Standard $15,000/mo (industry-reported vendor rates) · Enterprise vendor quote

Software

Forex CRM & Trader Room

Forex CRM Lite $1,500 setup + $400/mo; PRO $3,500 setup + $499/mo; ULTRA $15,000 setup + $0/mo. Trader room, back office, IB and integration scopes.

Scope includes

  • Lead lifecycle and broker account provisioning
  • Trader room, IB and back-office scope
  • Payment and KYC integration plan
  • Data migration and reconciliation acceptance

Separately billed / excluded

  • Third-party PSP/KYC usage fees
  • Any uncontracted custom development

Lite $1,500 setup + $400/mo · PRO $3,500 + $499/mo · ULTRA $15,000 + $0/mo

Platform

TRADE OS Forex Trading Platform

Own-brand forex trading platform, with TRADE OS Basic $2,500/mo, Turnkey $4,000/mo, and Server $5,000/mo.

Scope includes

  • Branded forex trading-platform procurement
  • Account, market-data and execution acceptance scope
  • CRM, liquidity and payment integration planning
  • Launch tests and operational handover

Separately billed / excluded

  • Brokerage regulatory licence
  • Any MetaQuotes MT5 licence; separately contracted providers

Basic $2,500/mo · Turnkey $4,000/mo · Server $5,000/mo

Software

TRADE OS Prop Trading Platform & CRM

TRADE OS Basic $2,500/month, Turnkey $4,000/month, Server $5,000/month. Platform scope, challenge operations and CRM integration are documented in the package offer.

Scope includes

  • Trader and administrator dashboards
  • Versioned drawdown and challenge rules
  • Checkout/payment integration scope
  • Payout review and dispute reconciliation

Separately billed / excluded

  • Trader payout capital
  • Trading platform and processor fees unless quoted

Basic $2,500/mo · Turnkey $4,000/mo · Server $5,000/mo

Infrastructure

Liquidity Bridge & Risk

LP connectivity, execution routing, reconciliation and broker risk controls.

Scope includes

  • Bridge connection and FIX session plan
  • Symbol, markup and group routing design
  • Reject, partial-fill and replay acceptance
  • Exposure and failover monitoring scope

Separately billed / excluded

  • LP commercial margin or deposits
  • Unquoted cross-connect charges

Request technical/commercial quote

Services

Broker Website & Client Acquisition

Branded broker website, organic search pages and lead-to-CRM attribution.

Scope includes

  • Conversion-ready service/product pages
  • Search intent and structured content
  • Lead intake and source tracking
  • Technical SEO and measurement scope

Separately billed / excluded

  • Guaranteed Google ranks
  • Paid media budgets and third-party subscriptions

Request project quote

Integrations

Broker Payments & KYC

Payment gateway integration, client identity and settlement workflows.

Scope includes

  • PSP requirements and cashier integration
  • Identity checks and review cases
  • Idempotent payment callbacks
  • Reconciliation and refunds acceptance

Separately billed / excluded

  • PSP transaction rates/reserves
  • Third-party screening fees

Request integration quote

All inclusions describe proposed delivery scope, not features already licensed to your entity. Exact implementation, support SLA, hosting, ownership and payment terms must be agreed in writing.

Choosing the right implementation

Answers for planning, pricing, selecting and migrating your solution

Use these concrete decision points to evaluate requirements, provider proposals and implementation risk. Request documented quotations rather than relying on a generic advertised package price.

DECISION 1

New operation versus existing business

Launching a prop firm means engineering challenge rules and payout liability before marketing. Existing brands should validate historical reset entitlements, dispute outcomes and fraud controls before relaunch.

DECISION 2

Pricing, total cost and financial exposure

Compute contribution margin after gateway and marketing costs, expected refunds, payout reserves, fraud operations and fixed platform expenses; challenge revenue alone is not profit.

DECISION 3

Provider comparison and implementation proof

Reconcile a failed payment, legitimate pass, incorrect rule breach, reset, multi-account flag, payout rejection and paid settlement.

Broker operating reality

Prop firm launch economics: what actually matters

Practical operating constraints, failure consequences and evidence to request before you commit budget. Costs are drivers and scenarios, not unsupported vendor price quotes.

Solution 1

The costly failure to avoid

Challenge sales are not the same as profit: acquisition costs, refunds, payment reserves, fraud, payout liabilities and rule disputes can overturn apparent unit economics.

Solution 2

Working solution architecture

Plan challenge rules → payments/identity → platform provisioning → rule events → support → payouts → finance reconciliation.

Solution 3

Cost drivers and budgeting

Illustrative unit economics: revenue minus processor fee minus marketing acquisition cost minus expected refunds and payout liabilities minus fixed operations; no generic profit guarantee.

Solution 4

Acceptance tests before contract

Test payment disputes, payout policy calculations, multi-account abuse, support reversals and monthly cash runway.

Ask for written scope, audit evidence and vendor-specific price quotes. Real performance, regulatory obligations and implementation expenses vary by provider, jurisdiction and operating model.

Seek current legal and payments guidance in every target market before promoting products, and avoid promises of guaranteed earnings.

Discuss your brokerage technology requirements →

Browse related guides and comparisons

Research-backed buyer decision · October 2026

What is the actual launch sequence for a prop trading challenge business?

Start by writing legally reviewed challenge rules, pricing, accounting and dispute policies. Only then choose the trading platform/CRM stack. Checkout, identity checks, account provisioning, drawdown computation, payouts and customer support must form one audit-ready lifecycle.

Meaningful options and their trade-offs

These are conditional technical/business choices, not fabricated vendor ratings or test results. Validate any supplier's actual capabilities in an approved environment.

DecisionApproach AApproach B / limitationsSelection outcome
One-stage versus two-stage evaluationSingle stage can simplify trader flow but may require stricter rules and pricing.Two stages add transitions, target resets, fees and account status complexity.Publish a deterministic rule version and replay passing/failing cycles.
TRADE OS versus independent MT5 rightsThe proprietary TRADE OS platform can be evaluated as a vendor-scoped trading product.MetaQuotes MT5 main-server licensing, vendor permissions and approved business model are independent.Do not treat a Prop CRM checkout as a legal MetaQuotes server licence.
Static loss limit versus trailing drawdownA fixed floor may be expressed relative to a starting balance under written terms.A trailing floor moves with the published high-water calculation and edge-case state.Test realized/floating PnL, commissions and timezone resets before accepting implementation.

A worked operational example

Scenario

A trader pays for a challenge, but account provisioning times out before a reply. A robust system records pending confirmation and reconciles the trading platform before retrying; it must not charge twice or create duplicate accounts.

Calculation or evidence chain

Total launch model = evaluation and CRM subscription + platform entitlements + market feeds + PSP processing/reserves + KYC/AML + hosting + support/payout/fraud costs. All price references require dated written scope.

Failure to rehearse

Replay two identical PSP callbacks, one failed platform creation, a disputed trailing drawdown and a payout hold; verify a single customer entitlement, one risk outcome and a complete audit trail.

Pass/fail checklist before signing off

  • ✓ Published challenge rules match actual versioned risk engine.
  • ✓ One cleared checkout creates no more than one eligible evaluation.
  • ✓ Payment reversals, resets and payouts remain reconcilable.
  • ✓ Broker/prop permissions and platform data rights separately verified.

Full cost, rights and responsibility

Vendor package prices and advertised limits may change. Separate recurring platform, challenge CRM, setup, trading data, integrations, active-trader allowances, payouts, support and refundable/reversible transaction costs.

Primary source and supporting documentation

External vendor and regulator pages are primary context, not our own live independent benchmark. No licence, regulator approval, guaranteed financing, uptime or trading outcome is implied.

Own Prop CRM · Published package pricing

Prop CRM pricing, feature scope and delivery.

Starter, Standard and Enterprise cover prop-firm evaluations, funded trader accounts, challenge operations and payouts. Published software rates are distinct from TRADE OS trading platform pricing.

Choose billing & active-account tier

All plans are scoped against the same challenge, risk, dashboard and operations feature specification.

PROP CRM SOFTWARE

Starter

$1,000/month

Up to 500 active accounts

New prop firms launching challenge programmes, trader dashboards and payout workflows.

Challenge and funded-trader workflow

Risk rules, payout and affiliate operations

One baseline trading-platform integration

Request Starter offer

POPULAR PROP CRM PACKAGE

Standard

$2,000/month

Up to 2,500 active accounts

Growing funded-account operations with higher capacity and integrated review workflows.

Challenge and funded-trader workflow

Risk rules, payout and affiliate operations

One baseline trading-platform integration

Request Standard offer

PROP CRM SOFTWARE

Enterprise

Custom quote

Account capacity by agreement

Own-server deployment, advanced integrations, bespoke branding and priority-support quotation.

Custom integrations and server model

Dedicated account-capacity agreement

Extended data/security acceptance

Request Enterprise offer

First-invoice setup

$1,000

Standard installation and migration scope; verify exceptional requirements.

Extra platform connector

$250

Each additional platform integration, dependent on approved APIs and compatibility.

Annual / lifetime

Available

Flexible recurring billing; setup is separate.

Active-account count includes live challenges, trials and funded accounts as defined in the signed plan. Lifetime describes contractual software use, not automatic source-code transfer, free perpetual hosting or external platform licences. MT5, TRADE OS and any other platform integration require their own access rights and written scope.

Detailed Prop CRM feature comparison

All three packages use a common evaluation and challenge feature specification; account capacity and enterprise infrastructure are separately scoped. Included indicates proposal baseline, subject to the signed order.

Feature and acceptanceStarterStandardEnterprise
Evaluation, challenges & risk controls
Automatic drawdown rulesDaily, overall and trailing drawdown calculations with timezone/cutover proof.Included scopeIncluded scopeIncluded scope
Advanced risk rulesCopy trading, hedged positions, IP/device signals and abnormal patterns; provider and privacy limits apply.Included scopeIncluded scopeIncluded scope
Automated rule violationsDeterministic breach evidence, notifications and review/appeal workflows.Included scopeIncluded scopeIncluded scope
Multi-phase evaluationsConfigurable trial, evaluation, funded and instant-funded journeys.Included scopeIncluded scopeIncluded scope
Approval and account statusAdmin approvals, challenge completion, resets and transition history.Included scopeIncluded scopeIncluded scope
Trader experience, marketing & affiliates
Trader dashboardBalance, objectives, violations, account history and phase status.Included scopeIncluded scopeIncluded scope
Multi-level affiliate areaPartner hierarchy, attribution, rebates and reversal handling.Included scopeIncluded scopeIncluded scope
Leaderboards and competitionsManual and automated rankings with eligibility controls.Included scopeIncluded scopeIncluded scope
Coupon and discount managementPromo code validity, checkout calculations and refund handling.Included scopeIncluded scopeIncluded scope
Retention offersVersioned campaigns with audit and consent-aware delivery.Included scopeIncluded scopeIncluded scope
Finance, compliance & operating stack
Performance and payout trackingProfit split calculations, withdrawal approvals and reconciliation.Included scopeIncluded scopeIncluded scope
KYC and compliance integrationRole-specific checks; identity provider and regulatory obligations separately approved.Included scopeIncluded scopeIncluded scope
Trading platform connectionOne connection scoped in base offer, dependent on verified vendor authorization.Included scopeIncluded scopeIncluded scope
Additional platform connectionsCommercial reference: $250 per additional integration, confirmed in offer.Included scopeIncluded scopeIncluded scope
Account capacity and hosting500 / 2,500 / enterprise bands; active challenge and funded accounts included.Included scopeIncluded scopeIncluded scope
Checkout and cashier linkageChallenge payment orders, coupon validation, refunds, settlements and chargebacks.Included scopeIncluded scopeIncluded scope
Payout approvals and controlsProfit split, payout holds, finance approval, rejection and payment evidence.Included scopeIncluded scopeIncluded scope
Admin activity and rightsOperator permissions, overrides, approvals and event history.Included scopeIncluded scopeIncluded scope
Migration & export acceptanceHistorical account, violation and payout record reconciliation.Included scopeIncluded scopeIncluded scope
TRADE OS evaluation integrationIndependent TRADE OS connections, based on contracted platform rights.Included scopeIncluded scopeIncluded scope
Authorized MT5 integrationMT5 account/trade events with permitted manager API access.Included scopeIncluded scopeIncluded scope
Reset and retry managementRecoverable account-stage transitions and error handling.Included scopeIncluded scopeIncluded scope
Trader certificatesBrand-controlled achievement templates and issuance criteria.Included scopeIncluded scopeIncluded scope
Phase analyticsAccount status, phase transitions and verified trade metrics.Included scopeIncluded scopeIncluded scope
Compliance case managementIdentity verification and country exceptions subject to approved KYC providers.Included scopeIncluded scopeIncluded scope

Enterprise service and white-label scope

Items below require an enterprise order and acceptance sign-off, not an unconditional software entitlement.

  • Own-server deployment review
  • Brand and interface customization
  • Mobile apps (iOS / Android) scope
  • Priority support agreement
  • API and custom integrations
  • Multi-currency workflows
  • Advanced compliance and data export

Prop CRM launch and migration gates

1

Scope & account rules

Define trial/phase rules, capacity and payout contracts.

2

Integrate & migrate

Transfer challenges, accounts and valid platform mappings.

3

Test calculations

Replay breaches, risk controls, affiliate fees and payouts.

4

Approve go-live

Sign off access, incidents, rollback and data export.

Prop CRM buying FAQs

Are these our Prop CRM monthly prices?

Yes. Prop CRM Starter is $1,000/month, Standard $2,000/month, and Enterprise is priced by written quotation. This is Prop CRM software pricing, separate from TRADE OS trading platform licences.

What is counted as an active account?

A challenge, trial or funded account that is active under the contracted account-definition and measurement period. Exceeding the package band must have a defined upgrade path.

Is there a setup fee?

The stated commercial starting term includes a $1,000 one-time setup / installation / migration fee on the first invoice. Scope and exceptional migration costs must be agreed before purchase.

How much for another trading platform connector?

The published commercial term is $250 per additional platform integration. Supported vendors, versions, platform permissions and any recurring external costs require confirmation.

What does the lifetime option mean?

A 15-month upfront subscription equivalent is the described lifetime licence option. It is not an unconditional transfer of source code, hosting or permanent external support. Obtain a written lifetime schedule.

Does the Prop CRM include a trading-platform licence?

No. Prop CRM, TRADE OS and MT5/MetaQuotes are separate rights and may involve distinct contracts, authorizations and costs.

These are our Prop CRM public package prices following our commercial positioning. Specific platform rights, active-account definitions, API support, migration costs and lifetime licence rights require signed terms. No claim of affiliation with a reference vendor is made.

Prop CRM product capabilities

A complete operating system for funded-trader businesses.

From checkout and KYC to challenge verification, drawdown enforcement, funded account transitions and payout approval — each operating stage must be attributable, testable and reversible.

Evaluation & instant funding

MT5 or TRADE OS connection

Daily/overall drawdown controls

Payout, KYC and affiliate workflows

Request product demo

Prop CRM interface explorer

Control your challenge business

Illustrative product UI

Module 01

Evaluation phases

Challenge lifecycle and trader status

Trial entryConfigured
Profit objectiveRule-defined
Funded transitionApproval gate
Reset policyVersioned

Sample workflows shown for product scoping and acceptance tests—not a live connected brokerage.

Complete Prop CRM feature set

From challenge creation to final payout.

Eight workstreams mirror the actual tasks a prop-firm operator must run, with measurable acceptance evidence instead of unsupported feature counters.

01

Trader lifecycle

Application, identity review, trial status, evaluation account creation and funded progression with event history.

Verify: Lifecycle acceptance: registration → KYC → challenge → funded

02

Challenge programme engine

One-step, two-step or custom evaluation phases, resets, profit targets, rule versions and objective-time tracking.

Verify: Replayed state transitions and documented challenge rules

03

Daily & trailing risk

Daily drawdown, maximum loss, trailing floor, equity-based thresholds and prohibited-pattern review with audit evidence.

Verify: Deterministic breach calculations against event examples

04

Partner / IB network

Multi-level affiliates, coupon campaigns, acquisition attribution, referral limits, rebate reversals and partner statements.

Verify: Sample conversion-to-commission reconciliation

05

Payout processing

Profit share, approvals, staged/declined payouts, KYC holds, refund handling and payout ledger reconciliation.

Verify: Finance sign-off and payout status traces

06

Certificates & retention

Challenge certifications, leaderboards, rewards and retention journeys with eligibility controls and role reviews.

Verify: Verifiable issuance and campaign audit trail

07

CRM, API & integrations

Accounts and trade-event synchronization with approved MT5 APIs or independent TRADE OS accounts; webhook and back-office exceptions.

Verify: Account and order-data reconciliation with vendor permissions

08

White-label and reporting

Branding, multilingual portals, operator reports, role-controlled dashboards and enterprise migration/export scope.

Verify: Design approval, administrator handover and export evidence

Trading platform integration

Connect your Prop CRM to MT5 or TRADE OS.

Connect evaluation rules to authorized account and trade events. TRADE OS is our independent trading-platform option. MT5 requires a genuine MetaQuotes licence, API access and scope acceptance.

Starting integration terms

One baseline platform connection scoped with the CRM offer; additional connections $250 each from published starting terms. Supplier licences, custom API work and recurring platform subscriptions are separate.

Explore TRADE OS packages

Beyond the trade server

Payments, KYC, affiliates and operations in one proposal.

Payment & cashier

Challenge fees and payouts

Checkout, subscription, wallet, refunds, payout approval and ledger reconciliation.

Compliance

KYC, AML and identity

Document/status verification, consent, country checks and case-management ownership.

Customer support

Helpdesk and contact

Tickets, CRM tasks, retention messages, trader appeals and escalation tracking.

Affiliate / marketing

IB and promotional tools

Coupons, referral source evidence, commission adjustments and compliance-aware outreach.

KYC vendors, payments, banking, PSP processing, market data and platform APIs are provider-authorized modules and may require separate onboarding or paid contracts.

From brief to acceptance

A five-stage Prop CRM launch and migration plan.

01

Define challenge business rules

Record trial/evaluation/funded phases, daily reset, timezone, prohibited strategies, breach appeals and payout conditions.

Acceptance: Versioned challenge/risk policy signed off by operator.

02

Choose product tier & trade platform

Select Starter 500 or Standard 2,500 active accounts, or Enterprise. Validate MT5 manager/API rights or dedicated TRADE OS integration.

Acceptance: Written licence and integration responsibility matrix.

03

Configure CRM, cashier & branding

Set branded trader cabinet, email flows, coupons, affiliate programmes, KYC, rules and settlement workflows.

Acceptance: Sandbox users, role controls and branded screens approved.

04

Replay risk and payout acceptance

Test equity/drawdown edge cases, delayed trades, refunds, violation events, payout liabilities and account state changes.

Acceptance: Signed UAT result matrix and no unresolved critical mismatches.

05

Controlled launch & support

Reconcile active challenges and source data if migrating, appoint on-call owners, complete recovery rehearsal and sign off launch.

Acceptance: Incident escalation, rollback and data export agreed.

A fast CRM configuration may be feasible, but live-trade platform authorization, data migration, PSP onboarding and funded-account reconciliation can extend the schedule. A supplier marketing timeline is not a guaranteed delivery date.

Prop CRM migration

Move your existing challenge business without losing the ledger.

A migration plan must preserve trader identities, accounts, challenge rules, phase history, violations, refunds, funded transitions, payouts and IB earnings. Do not commit without a dry run and recoverable rollback.

See migration service

Data inventory

Trader profiles, KYC references, active challenges and account ownership

Rule reconstruction

Original drawdown arithmetic, objectives, daily cutover and historical overrides

Financial reconciliation

Checkout, payouts, refunds, credits, liabilities and IB records

Go-live acceptance

Read-only snapshots, source/target totals, freeze window and tested fallback

Prop CRM buyer questions

Questions worth resolving before signing.

Account capacity, MT5 rights, TRADE OS pricing, rule-engine testing, source-code ownership, cloud/server options and payout liability should all be documented.

Ask for proposal details
01Is MetaTrader 5 or TRADE OS included in Prop CRM licence?

No. Prop CRM software is commercially separate from MetaQuotes MT5 server licensing and TRADE OS trading platform subscription. MT5 accounts require authorized API access; TRADE OS needs its own signed package. One baseline platform connection can be scoped, but independent trading rights are never implied.

02How does the Prop CRM connect to MT5?

A permitted MT5 Manager/API integration maps challenge accounts and statuses, trade events, balance and equity, breach rules and payout approvals. We verify version, entitlements, access boundaries, synchronization frequency, retries and reconciliation.

03Can TRADE OS replace an unrelated trading-platform integration?

TRADE OS is a separately sold proprietary platform option; for a prop firm's own platform package, the CRM can be scoped to TRADE OS challenge and trader account workflows. This does not make TRADE OS a MetaQuotes-branded product.

04What features are included in Starter and Standard?

Both target a common feature specification: configurable evaluations, risk rules, payouts, trader dashboard, IB/affiliate tools, challenge reporting and one baseline trading-platform connector. The contracted active-account capacity is Starter 500 or Standard 2,500.

05What does a one-time setup and migration cost?

Published Prop CRM setup, installation and standard migration scope begins at $1,000 on the first invoice. Material data repair, incompatible APIs, custom designs and unusual legacy rules are quoted in writing.

06How much does another MT5 or TRADE OS platform connector cost?

An additional trading-platform integration is listed at $250 under the starting scope, but a licence, new API features, hosting, data feeds and vendor/provider permissions are separate requirements.

07What does lifetime pricing buy?

The annual and lifetime selections show the 12-month and 15-month-upfront plan equivalents. Written terms must define the actual software licence duration, hosted infrastructure, updates, support, data portability and any third-party renewals.

08Can you migrate without suspending live evaluations?

Migration requires a verified source extract, account/challenge mapping, validation in staging, a cutover window, finance reconciliation and a rollback. Zero interruption is not guaranteed before acceptance testing.

09Do you guarantee 24/7 support or 99.9% uptime?

Not without a signed SLA and measured evidence. Each enterprise proposal must specify support hours, severity response, maintenance, backup, retention, uptime remedy and named hosting responsibility.